International Shipping & Duties

Good news! We ship to most of the world. Less fun news - your country’s tax office dictates most of the costs. Here’s exactly what you’ll pay, and when, so nothing turns up at your door unannounced.

How our prices work

Prices outside South Africa don’t include South African taxes (VAT). Our South African prices include 15% VAT. When an order leaves the country, we take that off, which lowers the price by about 13%: a piece worth 100 at South African prices costs 87 everywhere else, whatever your currency.

Your duties and taxes are paid upfront. Whatever your country charges on imports is either already in the price (US) or added at checkout (everywhere else). Either way, no additional fees on delivery will be charged.

Checkout is in rand (ZAR). The prices you see in your currency are approximate. Your bank converts the final amount, so it may differ slightly.

Shipping is calculated at checkout and always shows as its own line, so you can see exactly what you’re paying for. A single piece typically costs about $40 to the US, £25 to the UK, €45 to the EU and A$55 to Australia. Delivery takes 5–15 business days, depending on the shipping option you choose.

What you’ll pay: an example for each country

Each example uses a piece worth 100 at South African prices, shown in your own currency. Scale it up for your order. All amounts are approximate.

🇺🇸 United States: duties included in the price

US prices include import duty and the US tariff on goods made in South Africa, so nothing is added at checkout and there’s nothing to pay when your parcel arrives.

Amount
South African price $100
Less South African VAT $87
US duty (depends on fabric, about 8–32%) + the 12.5% US tariff on South African goods + a small buffer for clearance fees about +26% to +50%
What you pay (example: a cotton trouser) about $117, plus shipping
On delivery Nothing

Duty depends on the fabric. Cotton pieces carry the least; synthetic knits carry the most. That’s why our US prices vary from piece to piece.

🇬🇧 United Kingdom: UK VAT added at checkout

Amount
South African price £100
Product price (no South African VAT) £87
UK duty (orders under £135) None
UK VAT, added at checkout 20% of the product and shipping, about £17 on an £87 piece
Import and clearance fees Included in the duties and taxes at checkout
On delivery Nothing

Orders over £135 may also include import duty of up to about 12%. This is added at checkout too.

🇪🇺 European Union: VAT and a small flat duty added at checkout

Amount
South African price €100
Product price (no South African VAT) €87
EU duty (orders under €150), added at checkout A flat €3 per type of item. Some countries, like France, add a small extra fee per item type.
EU VAT, added at checkout 19–25% of the product, shipping and duty, depending on your country (Germany: 19%, about €17 on an €87 piece)
Import and clearance fees Included in the duties and taxes at checkout
On delivery Nothing

Orders over €150 may also include import duty of up to about 12%. This is added at checkout too.

🇦🇺 Australia: nothing extra under A$1,000

A piece worth A$100 at South African prices costs A$87, plus shipping. Orders under A$1,000 pay no duty and no GST, and nothing is due on delivery.

Everywhere else

Any import duties and taxes for your country are calculated and added at checkout, alongside shipping. No additional fees on delivery will be charged.

Who’s the courier, and can I track it?

We ship with UPS & FedEx through TUNL. You’ll get a tracking link by email as soon as your order leaves our Cape Town studio. 

You can always reach out regarding any queries to our customer service team via helpme@rethread.store, or our WhatsApp line at +27 67 304 9804.

Returns from outside South Africa

We strongly discourage international returns. Sending a parcel back to South Africa means paying for shipping as well as South African import duties and taxes, which can easily cost more than the piece itself. If you’d still like to go ahead, we accept international returns and exchanges within our returns policy, and we’ll help you through the process, from getting a shipping quote to arranging the courier. All costs are your own. Please see our returns page for the full policy and a practical case study of what a return really costs.

FAQs

Will I pay anything on delivery?
No. US prices already include duties, and for every other country, duties and taxes are added at checkout. No additional fees on delivery will be charged. What you see at checkout, is your total landing cost.

What currency will I be charged in?
Rand (ZAR). Your bank converts it, so the final amount may differ slightly from the estimate shown on our site.

Why is the price different from the South African site?
Because South African VAT doesn’t apply to orders leaving South Africa, and for the US we include duties in the price so you don’t pay anything extra.

How long will it take?
5–15 business days, depending on the shipping option you choose.

Where these numbers come from

  • UK: HM Revenue & Customs, “VAT and overseas goods sold directly to customers in the UK” (gov.uk)
  • EU: European Commission, Taxation and Customs Union (taxation-customs.ec.europa.eu)
  • US: US International Trade Commission, Harmonized Tariff Schedule (hts.usitc.gov)
  • Australia: Australian Border Force (abf.gov.au)

Rates were checked in October 2026 and can change. Amounts in your currency use approximate October 2026 exchange rates. Your country’s customs office has the final say.

Customer Reviews

Overall rating: 4.9 / 5 from 532 reviews.

Customer photo review of Maya Top - Black

Love love love 😍 I got a few pieces and in love with them all. Such good quality. Highly recommend x

Maya Top - Black

Customer photo review of Ora Shorts - Cream

Love the fabric and the fit on these, perfect for summer!

Ora Shorts - Cream

Customer photo review of Ora Balloon Trousers - Black

I have the Ora pants in both Stone and Black and they are always a hit when im out. I even have my male friends asking if they are unisex which I believe they are. Absolutely no regrets about this purchase :)

Ora Balloon Trousers - Black

Customer photo review of Tokyo Trousers - Black & Cream

Ohhh Alexa and your team 👌🏽😍 You can always have my money everytime! These pants are EVERYTHING! I’m a size 32 and took a size S — the fit is fitting is perfect ! Please please restock the brown .

Tokyo Trousers - Black & Cream

Customer photo review of Bella Trousers - Olive

Wore these for the first time today and the compliments did NOT STOP! They look amazing and they just feel absolutely fantastic to wear. I need them in both colours!

Bella Trousers - Olive

Customer photo review of Gaia Maxi Skirt - Brown

In love with the Gaia Maxi skirt😍 So versatile, can be dressed up or down.

Gaia Maxi Skirt - Brown

Customer photo review of Maya Top - Black

love the fit and style of the top. wore it more than i can count

Maya Top - Black

Customer photo review of Juup Dress - Black Knit

From the material, to the fit, to the design of the dress, I’m really impressed.

Juup Dress - Black Knit

Customer photo review of Ora Shorts - Dark Indigo Denim

I love how I feel in the pants, I love that they are not heavy and that they are easy to style, they look good with anything

Ora Shorts - Dark Indigo Denim

Customer photo review of Alexa Jacket - Black

I loved this outfit so much. I got the blue Jean and the Black

Alexa Jacket - Black

Customer photo review of Iris Wrap Dress - Ivory

I ordered a medium size dress and received a small size that had a strong scent of soap. I sent a mail and I was told that the dress would be picked up and the correct dress would be delivered to me. This morning I received another delivery of a small dress . It makes me wonder if you double check your products when packaging them for delivery… I understood the 1st mistake but the 2nd one has left a sour taste. This was my 1st order to the store.

Iris Wrap Dress - Ivory

Customer photo review of Anna Shirt - Black

Soo trendy! Love that there are so many ways to style it ❤️❤️

Anna Shirt - Black

Customer photo review of Upcycled Tokyo Trousers - Dual Tone Cream & Brown

Absolutely stunning people. Amazing vibe. So helpful and lovely and this is just one of soooo many blooming faaaabulous things I bought! NO REGRETS 💥💥💥💥💥 5 star everything 👏🏼

Upcycled Tokyo Trousers - Dual Tone Cream & Brown

Customer photo review of Gaia Midi Dress - Olive

Such a buttery soft satin and a beautiful colour. So excited to wear it!

Gaia Midi Dress - Olive

Customer photo review of Transformation Trench - Chocolate

Obsession overload, what a coat. It fits perfectly, so cool and stylish. As always Rethread is doing the things..

Transformation Trench - Chocolate

Customer photo review of Juup Top - Black

So stylish and comfortable. On rotation this winter.

Juup Top - Black

Customer photo review of Alexa Jacket - Black

my experience was so smooth, i got my order within 1-3 days which was perfect and i overall just love the feel and fit of the jacket. 100% worth the price

Alexa Jacket - Black

Customer photo review of Ora Balloon Trousers - Black

Absolutely love these pants - I have them in both colours and I constantly get compliments on them. They are a delight to wear!

Ora Balloon Trousers - Black

Customer photo review of Transformation Trench - Stone

That service! My coat arrived quickly and in great condition. No complaints🤩🤩

Transformation Trench - Stone

Customer photo review of Transformation Trench - Black

Absolutely OBSESSED with this trench! The quality is outstanding, every different modification is so flattering, and it's warm and comfy too. I need one in every colour!

Transformation Trench - Black