1. Tap the “Resell” button above

2. Login to Muna and then click "Add product" to upload the details of the item you want to resell

3. Use Muna's suggested pricing tool to set your own resale price

4. Click the green "List" button to list your item. This will alert the Muna team that your item is ready for review

5. Muna will collect and review your item.

6. Muna will then list your item on a wide network of clothing resale platforms in South Africa and around the world.

7. Once your item has sold, you will get your Rethread store voucher on Muna in the "Vouchers" section.

8. You can use your Rethread store voucher to shop for new Rethread pieces.

We only accept items that are:

- New with tags
- New without tags
- In excellent used condition (no defects, no pilling, fading, loose threads, or stretched fabric)
- In good used condition (no major damage, but there may be small signs of use like very slight pilling, faint fading, or minimal creasing/stretching in areas that naturally crease (elbows, knees)
- And fair used condition (visible signs of wear like pilling, fading, stretched fabric, small pulls, or tiny stains - but nothing that makes it unwearable).

Please check that they are:
- Clean, freshly washed and ironed
- Zips, buttons & fastenings all work
- Labels/branding still intact
- No strong smells (e.g. smoke or perfume)
- We don’t accept damaged, fake, or heavily worn items.

Not sure if it qualifies?  

Click on the customer support button — the Muna team is happy to help!

Yes - there are a few items we don’t accept to keep things safe, stylish & high quality:

- Damaged, stained, or heavily worn items
- Underwear, swimwear, or socks (hygiene reasons)
- Fakes or non-Rethread pieces
- Items without the Rethread label or clear branding
- Altered/customised clothes that change the original fit/design
- Free promo items or samples

Not sure if your item qualifies?

Click the customer support button - the Muna team is happy to check for you!

Here are some top tips to help you:Be honest
- Clearly describe the brand, size, condition & unique features
- Use great photos
- Clean, well-lit pics from different angles (make sure to show the logos, fabric and tags too!)
- Price smart: Use our pricing tool - fair prices sell faster
- Make it desirable: Mention anything special (limited edition, trending, barely worn)
Keep it fresh: Clean, ironed & ready-to-wear items always do better

The better your listing, the better your chances of getting an approval on the resale price and getting a store voucher.

Here’s what you can expect:
- Quick review: Muna will check your listing to make sure it meets their standards.
- They will then organise to collect the item from you via Whatsapp.
- Goes live: Once approved, your item is listed on a wide network of clothing resale platform
- When it sells: You will get your store voucher at the value of your resale price on Muna
- The Muna team will keep you updated every step of the way!

- After Muna has reviewed your listing and resell price, Muna whill reach out to you via Whatsapp where they will ask you to select your nearest Pargo drop-off point.
- Muna will then send you a waybill and instructions for the drop-off.
- You simply take your item to the chosen Pargo point, and it will be sent to Muna for final inspection.

If you have clicked "forgot password" to generate a new password, please check your spam folder in your emails to find the reset password link. If you are still struggling, please contact us on our WhatsApp line to get immediate assistance.